Frequently Asked Questions


How far will you travel? Do your rates vary depending on my address?

The regular territory that is covered by my flat $61.50 Mobile Fee can be roughly defined by using the following borders: Steeles Avenue in the south, Highway 27 in the west, Highway 48 in the east, and Highway 88 in the north.

Outside of these, there is an extra charge per kilometer. For example, when I have gone to Keswick the extra fee has been about $40.

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Are you available all hours? What about emergencies?

Unfortunately, there is just one of me! I am not able to offer to respond at all hours, I work on an appointment basis. Plus, any emergency requiring 2 am care probably does need the benefit of a fully staffed and equipped emergency care centre!

I am available business hours on weekdays, and Saturday mornings. I have been known to make times outside these windows available to people, but only by prior arrangement.

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What animals do you treat?

In addition to cats and dogs, I have a good deal of experience with Small Mammals, including:

  • Lagomorphs: rabbits, guinea pigs, chinchillas
  • Rodents: hamsters, mice, rats, gerbils
  • Ferrets

I treat and am comfortable with Reptiles:

  • turtles
  • lizards, such as iguanas and bearded dragons
  • snakes

I can do basic procedures, such as nail trims, beak grinding and feather clips on Psitticines:

  • budgies
  • cockatiels
  • small parrots.

For larger birds, or more complex medical concerns in birds, I would refer you to an avian practitioner who has greater experience than I with these patients.

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What methods of payment do you accept?

I have a mobile Point-of-sale device and program on my phone that lets me take payments from debit, and from major credit cards: Visa, MasterCard and AmEx.
My Online VetStore can take payments from Visa or MasterCard.
I can certainly take cheques.
Cash is an option – but please let me know beforehand if that is how you would like to pay, so I can be sure to have a selection of change on hand!

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Contact Winslow Veterinary Mobile Services.

Call 289-207-3837 or Request an Appointment

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